HELP SECTION

Shipping

We offer worldwide shipping and work with reliable fulfillment partners to ensure your order arrives safely.

All orders go through processing, printing, and quality checks, which usually take 3–7 business days.

Once shipped, delivery typically takes 25–32 business days, depending on your location.

Shipping times may vary due to customs delays, local postal issues, holidays, weather, or other factors outside our control.

Please make sure your address is entered correctly, as incorrect or incomplete addresses may cause delays.

👉 Full Shipping Policy:

https://fightiq.us/policies/shipping-policy

Returns

We provide a 30-day return period starting from the day you receive your item.

To qualify for a return, items must be unused, unworn, unwashed, and in their original packaging with all labels attached.

Because many of our products are made-to-order, custom or personalized items cannot be returned unless they arrived damaged or we made a mistake.

If your product arrives damaged, defective, or incorrect, contact us immediately and we will make it right.

👉 Full Return & Refund Policy:

https://fightiq.us/policies/refund-policy

Privacy

We are committed to protecting your privacy and keeping your information secure.

We only collect details needed to process your order, provide customer support, and improve your shopping experience.

Your personal information is never sold, and is shared only with trusted partners such as Shopify, payment processors, and logistics providers.

You can request to access, update, or delete your information at any time, depending on your local privacy laws.

👉 Full Privacy Policy:

https://fightiq.us/policies/privacy-policy

Terms of Service

By using our website, you agree to our terms regarding orders, product descriptions, pricing, and user conduct.

We may modify prices, policies, or product information when necessary, and we reserve the right to cancel orders in cases such as fraud, incorrect pricing, or inventory issues.

Using the website means you accept that all purchases follow our rules, including shipping timelines, returns, and payment requirements.

👉 Full Terms of Service:

https://fightiq.us/policies/terms-of-service

Contact

We are here to help with any questions about your order, shipping, or products.

Customer support is available via email only, and we typically respond within 24–48 hours.

Please include your order number and details to help us assist you faster.

📩 fight.iq.official1@gmail.com

📍 Tel Aviv, Israel

👉 Contact Page:

https://fightiq.us/pages/contact

Social Media

Stay connected with us!

We share product updates, new drops, restocks, and exclusive deals through our social channels.

More platforms will be added soon as our brand continues to grow.

👉 Instagram: https://www.instagram.com/fight.iq1?igsh=MWg5ZGlwN3VuajV0bg==

👉 TikTok: https://www.tiktok.com/@fighiq7?_r=1&_t=ZS-91OjahUy0au